Notifications

Twingate offers flexible options for managing how you receive various notifications from us.

Some notifications, like subscription updates and end-user notifications, are always sent via email to all admins of an account.

For other important notifications, admins can customize both the recipients and the delivery method. These notifications can be sent to specific email addresses or to a webhook, allowing for integration with your existing workflows. Customizable notifications include:

• Access requests
• Client updates
• Connector updates
• Connector online/offline status
• Integration errors
• Event sync errors
• Service Account key expiration

Managing Notification Channels

You can manage your notification settings in the Settings section of the Admin Console.

By default, all admin email addresses on the account are listed. You can select an email address and then choose which specific notifications that email should receive.

You can also set up a webhook for specific notifications. This allows you to receive notifications in a custom way or integrate them into your own automated workflows. To configure a webhook, you’ll need to provide a webhook name, a webhook URL, and select the specific notifications you want to send to it. Selecting the Test Payload button next to a specific notification will send a sample payload to the provided webhook URL.

Managing Notifications

In addition to configuring notifications by channel, you can also manage them from the perspective of the notification itself.

By selecting a specific notification, you can choose which email addresses and/or webhooks should receive it.

This granular control allows you to precisely decide which notifications are sent to which users and/or webhooks, ensuring the right information reaches the right place.