Troubleshooting

Knowledge Base

Our Technical Support Engineering team maintains and updates an extensive knowledge base with detailed Troubleshooting information on a wide range of topics in the Twingate Help Center.

Self Service Troubleshooting Guide is a great starting place for troubleshooting common issues.

Logs

The below Knowledge Base articles will assist you in reviewing or collecting logs.

• Twingate Client Logs
• Twingate Connector Logs

Community

We encourage all users who need assistance beyond the Twingate Docs and Twingate Help Center to post their question on our official Twingate Subreddit for community support and use the free enablement content we have made available to all.