One-Time Resale Agreement
Last Updated: October 27, 2023
You (“Reseller”) are in the business of marketing, reselling, and distributing products and/or services related to information security.
Twingate provides cloud-based security services and products (the “Products”) and Reseller has qualified a lead for the purchase of the Products and wishes to resell the Products to such lead as an end user organization (“End Customer”).
Information regarding the End Customer and the Products will be detailed in a Twingate-approved order form or reseller purchase order between Reseller and Twingate (the “Order”). All Orders are subject to acceptance by Twingate, at its discretion. An Order is not considered accepted by Twingate until it is signed by Twingate.
This One-Time Resale Agreement (“Agreement”) may be periodically updated and the current version will be posted at https://www.twingate.com/terms/otra.
Now therefore, in consideration for the mutual covenants and obligations set forth herein, the parties hereby agree as follows:
1. Right to Resell
1.1. Qualified Lead. Reseller represents and warrants to Twingate that the End Customer named in an Order with Twingate is an entity that is in the market to purchase the Products.
1.2. Appointment. Twingate hereby appoints Reseller, and Reseller hereby accepts a non-exclusive, non-transferable, and non-assignable appointment to resell the Products to End Customer. Notwithstanding the foregoing, nothing in this Agreement shall be construed as limiting Twingate’s marketing or distribution activities or its appointment of other resellers, licensees, or agents of any kind.
1.3. Discount and Pricing. Reseller will receive a discount off of Twingate’s list price for the Products, as determined by Twingate, for reselling the Products to the End Customer. Reseller is free to determine its own resale prices that it charges the End Customer for the Products. Once accepted by Twingate, an Order is non-cancellable by Reseller and all payments are non-refundable, except where otherwise required by this Agreement or applicable law.
1.4. EUA. Reseller acknowledges and agrees that each End Customer must agree to a “click-through” end user agreement (“EUA”) with Twingate which is built into the Products and agrees to inform the End Customer that its access and use of the Products is conditioned on End Customer’s acceptance of the EUSA, and to provide the End Customer with the EUSA’s URL (currently https://www.twingate.com/terms). Reseller understands and agrees that Reseller cannot provide End Customer with any terms regarding the Products that are not set forth in the EUSA or that conflict with the EUSA. Reseller further agrees to promptly inform Twingate of all known breaches by End Customer of the EUSA. Reseller will not make any representation on Twingate’s behalf.
1.5. Expenses. Each party will bear all of its costs and expenses incurred in connection with entering into this Agreement and performing its obligations hereunder.
1.6. Taxes. Reseller is responsible for payment of any applicable taxes that are levied or imposed by any governmental authority on the use, subscription, transfer, possession, or delivery of the Products, including any sales, use, VAT, excise, export or other tax, duty or other charge of any kind or nature (excluding any tax that is based on Twingate’s net income). If Twingate is required to pay or collect any such taxes, then Reseller agrees to immediately reimburse Twingate.
1.7. Resale Certificate. If Reseller are based in the United States, Reseller agrees to provide Twingate with Reseller’s resale certificate within 30 days of the date of the Order.
1.8. Export Compliance and Use. The Products and other software or components of the Products which Twingate may provide or make available to End Customer may be subject to United States export control and economic sanctions laws and other foreign trade controls. Reseller agrees to comply with applicable laws in connection with Reseller’s obligations hereunder, including without limitation, applicable U.S. and foreign export controls, economic sanctions, and other trade controls. Reseller may not resell the Products to an End Customer in an embargoed region, including without limitation, Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk and Luhansk regions of Ukraine, or any other country/region that becomes an embargoed region. Reseller agrees to indemnify Twingate for any breach of this provision.
1.9. Anti-Bribery Compliance. Neither Reseller nor any party acting on Reseller’s behalf (including Reseller’s subsidiaries, agents, directors or employees (collectively, “Affiliates”)) have taken or will take any action that may cause Twingate to violate the U.S. Foreign Corrupt Practices Act (“FCPA”), the OECD Convention on Anti-Bribery, the United Kingdom Bribery Act of 2010 (“Bribery Act”), or any other applicable anti-bribery laws or international anti-bribery standards. Specifically, Reseller and its Affiliates will not (directly or indirectly) authorize, offer, give, or agree to offer or give any payment, loan, gift or anything of value to influence:
(a) a person to act in breach of an expectation of good faith, impartiality or trust in order to gain any advantage for Twingate in connection with any transaction related to this Agreement; or
(b) any Government Official to make a decision or take an action to gain any advantage for Twingate in connection with any transaction related to this Agreement.
No payment shall be made to anyone for any reason on behalf of or for the benefit of Twingate which is not properly and accurately recorded in Reseller’s books and records.
If Twingate has reason to believe that a breach of this Section has occurred or will occur, Twingate may: (i) retain an independent third party which will have the right and Reseller’s full cooperation to conduct an audit of Reseller’s records to determine if a breach has occurred; (ii) without penalty, withhold further delivery of the Products and other performance under this Agreement until such time as it has received confirmation to its satisfaction that no breach has or will occur; and/or (iii) without penalty terminate this Agreement upon written notice. Reseller will indemnify and hold Twingate harmless against any and all expenses, claims, losses or damages arising from or related to any breach of this Section or the cancellation of this Agreement for breach of this Section.
Reseller will notify its Affiliates of the requirements of this Section and provide anti-corruption training to its Affiliates.
No Affiliate is, or will become, a Government Official during the term of this Agreement without notice to Twingate. For purposes of this Section, the term “Government Official” means (1) both paid and unpaid government employees and officials of any government, or agency or instrumentality thereof; (2) the employees and officials of any state-owned businesses (whether wholly or partially owned) or quasi-governmental instrumentalities; and (3) any political party or official thereof or any candidate for political office.
1.10. Upsales. Unless otherwise agreed in writing by the parties, additional seats for a subscription Product ordered by Reseller under this Agreement will have an initial subscription term that ends at the same time as the existing seats for the Product subscription to which the additional seats are being added, and pricing for those additional seats will be prorated accordingly. Reseller may not reduce the number of seats purchased during the subscription term of a Product.
1.11. Overages. Twingate may review actual usage of Products from time to time (e.g. the number of seats being used by the End Customer). If expressly provided in an Order, Reseller agrees to pay for any usage beyond the amounts previously purchased by Reseller (“Overage”), and Twingate may bill Reseller for such Overages. Unless otherwise agreed in writing, Overages, where applicable, will be billed at the per unit pricing in effect at that time, and prorated for the portion of the applicable subscription term remaining at such time.
1.12. Term Alignment. In order to align the renewal dates of some or all of Reseller’s subscriptions purchased from Twingate for resale, Twingate may, at its discretion, shorten a subscription’s subscription term and bill a prorated amount for the shortened subscription term.
2. Confidential Information
2.1. Definition of Confidential Information. The term “Confidential Information” means: (a) information provided in writing by one party to the other party, marked “Confidential” or “Proprietary” or with words of similar meaning; and (b) whether or not marked “Confidential,” this Agreement (including without limitation pricing information), the Products and all code, inventions, algorithms, know-how and ideas relating thereto (whether patentable or not), the operation of the Products, and all associated documentation; (c) whether or not marked “Confidential,” the records provided by Reseller, all End Customer lists and potential End Customer lists, marketing and financial information, business plans and technical information, whether written or verbal, of either party disclosed under this Agreement; and (d) any other information that by its nature or content is reasonably distinguishable as confidential or proprietary to the party receiving the Confidential Information. However, Confidential Information shall not include information which is: (i) generally known to the public or readily ascertainable from public sources (other than as a result of a breach of confidentiality hereunder); (ii) independently developed by the receiving party without reference to or reliance on any Confidential Information of the disclosing party, as demonstrated by written records of the receiving party; or (iii) obtained from an independent third party who created or acquired such information without reference to or reliance on Confidential Information, and without breach of any obligation of confidentiality.
2.2. Non-Use and Nondisclosure. Neither party to this Agreement shall disclose any Confidential Information to any third party for any reason, and shall only disclose Confidential Information to its employees who have a need to know such information and are under a legally binding obligation of confidentiality. Each party shall keep and have its employees keep all Confidential Information of the other party confidential and shall not copy or disclose the same, or authorize its employees to copy or disclose the same, except as specifically authorized by this Agreement, without the prior written consent of the disclosing party. Each party may use Confidential Information only for the purpose of exercising its rights and performing its obligations pursuant to this Agreement. Each party shall use no less than a reasonable degree of care to ensure the protection of the Confidential Information disclosed by the other party. These obligations of confidentiality and nondisclosure shall be in effect for the term of this Agreement and for a period of 3 years thereafter. This Agreement does not affect any nondisclosure agreement existing between the parties as of the date of this Agreement.
2.3. Return of Confidential Information. Upon the disclosing party’s written request, or upon expiration or termination of this Agreement, the receiving party shall return to the disclosing party all originals and all reproductions and copies of all Confidential Information, whether printed or otherwise, and delete all Confidential Information from its electronic records and shall certify to the disclosing party that it has done so, in a writing signed by an officer of the receiving party; notwithstanding the forgoing, the receiving party may retain a copy of those records necessary to establish rights of payment, or which must be retained to satisfy reporting or legal obligations, provided that such archival copy is kept confidential until destroyed.
3. Intellectual Property
3.1. Definition of Intellectual Property. The term “Intellectual Property Rights” means all copyrights (including, without limitation, the exclusive right to use, reproduce, modify, distribute, publicly display and publicly perform the copyrighted work), trademark rights (including, without limitation, trade names, trademarks, service marks, and trade dress), patent rights (including, without limitation, the exclusive right to make, use and sell), trade secrets, moral rights, right of publicity, authors’ rights, contract and licensing rights, goodwill and all other intellectual property rights as may exist now and/or hereafter come into existence and all renewals and extensions thereof, regardless of whether such rights arise under the law of the United States or any other state, country or jurisdiction.
3.2. Ownership of Intellectual Property. All rights and title in and to the Products including all Intellectual Property Rights inherent therein, belong exclusively to Twingate and/or its licensors. No rights are granted to Reseller other than as expressly set forth in this Agreement.
4. Indemnification and Limitation of Liabilty
Reseller agrees to defend and indemnify Twingate against any and all claims, expenses, losses, damages and liabilities (including without limitation reasonable attorneys’ fees) that Twingate may incur as a result of: (a) any breach of this Agreement by Reseller or its employees or agents; and (b) any unauthorized representations, statements, or warranties Reseller makes to the End Customer regarding the Products. TO THE EXTENT NOT PROHIBITED UNDER APPLICABLE LAW, TWINGATE’S TOTAL LIABILITY ARISING OUT OF THIS AGREEMENT AND ANY ORDER, SHALL BE LIMITED TO THE TOTAL AMOUNTS RECEIVED BY TWINGATE FOR THE RELEVANT ORDER DURING THE 12 MONTHS IMMEDIATELY PRECEDING THE FIRST OCCURRENCE OF THE EVENT(S) GIVING RISE TO SUCH LIABILITY.
5. No Prior Agreements
Reseller represents and warrants to Twingate that Reseller’s execution of this Agreement and the performance of the obligations contemplated hereunder will not violate or breach any agreement with any third party, including other clients, End Customers or partners.
6. Relationship of the Parties
The parties to this Agreement are independent contractors. There is no relationship of agency, partnership, joint venture, employment or franchise between the parties. Neither party nor its employees has the authority to bind or commit the other party in any way or to incur any obligation on its behalf. Both parties agree that any and all terms, commitments and obligations with respect to the Products will solely be made by Twingate.
7. Governing Law
This Agreement shall be governed exclusively by, and construed exclusively in accordance with, the laws of the State of California, without regard to its conflict of law provisions.
8. Entire Agreement and Construction
This Agreement and any Orders constitute the entire agreement between the parties as to its subject matter, and supersede all previous and contemporaneous agreements, proposals or representations, written or oral, concerning the subject matter of this Agreement. No modification, amendment, or waiver of any provision of this Agreement shall be effective unless in writing and signed by both parties. Notwithstanding any language to the contrary therein, no terms or conditions stated in any purchase order or any other order documentation that Reseller submits to Twingate shall be incorporated into or form any part of this Agreement, and all such terms or conditions are expressly rejected by Twingate.
Solutions
One-Time Resale Agreement
Last Updated: October 27, 2023
You (“Reseller”) are in the business of marketing, reselling, and distributing products and/or services related to information security.
Twingate provides cloud-based security services and products (the “Products”) and Reseller has qualified a lead for the purchase of the Products and wishes to resell the Products to such lead as an end user organization (“End Customer”).
Information regarding the End Customer and the Products will be detailed in a Twingate-approved order form or reseller purchase order between Reseller and Twingate (the “Order”). All Orders are subject to acceptance by Twingate, at its discretion. An Order is not considered accepted by Twingate until it is signed by Twingate.
This One-Time Resale Agreement (“Agreement”) may be periodically updated and the current version will be posted at https://www.twingate.com/terms/otra.
Now therefore, in consideration for the mutual covenants and obligations set forth herein, the parties hereby agree as follows:
1. Right to Resell
1.1. Qualified Lead. Reseller represents and warrants to Twingate that the End Customer named in an Order with Twingate is an entity that is in the market to purchase the Products.
1.2. Appointment. Twingate hereby appoints Reseller, and Reseller hereby accepts a non-exclusive, non-transferable, and non-assignable appointment to resell the Products to End Customer. Notwithstanding the foregoing, nothing in this Agreement shall be construed as limiting Twingate’s marketing or distribution activities or its appointment of other resellers, licensees, or agents of any kind.
1.3. Discount and Pricing. Reseller will receive a discount off of Twingate’s list price for the Products, as determined by Twingate, for reselling the Products to the End Customer. Reseller is free to determine its own resale prices that it charges the End Customer for the Products. Once accepted by Twingate, an Order is non-cancellable by Reseller and all payments are non-refundable, except where otherwise required by this Agreement or applicable law.
1.4. EUA. Reseller acknowledges and agrees that each End Customer must agree to a “click-through” end user agreement (“EUA”) with Twingate which is built into the Products and agrees to inform the End Customer that its access and use of the Products is conditioned on End Customer’s acceptance of the EUSA, and to provide the End Customer with the EUSA’s URL (currently https://www.twingate.com/terms). Reseller understands and agrees that Reseller cannot provide End Customer with any terms regarding the Products that are not set forth in the EUSA or that conflict with the EUSA. Reseller further agrees to promptly inform Twingate of all known breaches by End Customer of the EUSA. Reseller will not make any representation on Twingate’s behalf.
1.5. Expenses. Each party will bear all of its costs and expenses incurred in connection with entering into this Agreement and performing its obligations hereunder.
1.6. Taxes. Reseller is responsible for payment of any applicable taxes that are levied or imposed by any governmental authority on the use, subscription, transfer, possession, or delivery of the Products, including any sales, use, VAT, excise, export or other tax, duty or other charge of any kind or nature (excluding any tax that is based on Twingate’s net income). If Twingate is required to pay or collect any such taxes, then Reseller agrees to immediately reimburse Twingate.
1.7. Resale Certificate. If Reseller are based in the United States, Reseller agrees to provide Twingate with Reseller’s resale certificate within 30 days of the date of the Order.
1.8. Export Compliance and Use. The Products and other software or components of the Products which Twingate may provide or make available to End Customer may be subject to United States export control and economic sanctions laws and other foreign trade controls. Reseller agrees to comply with applicable laws in connection with Reseller’s obligations hereunder, including without limitation, applicable U.S. and foreign export controls, economic sanctions, and other trade controls. Reseller may not resell the Products to an End Customer in an embargoed region, including without limitation, Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk and Luhansk regions of Ukraine, or any other country/region that becomes an embargoed region. Reseller agrees to indemnify Twingate for any breach of this provision.
1.9. Anti-Bribery Compliance. Neither Reseller nor any party acting on Reseller’s behalf (including Reseller’s subsidiaries, agents, directors or employees (collectively, “Affiliates”)) have taken or will take any action that may cause Twingate to violate the U.S. Foreign Corrupt Practices Act (“FCPA”), the OECD Convention on Anti-Bribery, the United Kingdom Bribery Act of 2010 (“Bribery Act”), or any other applicable anti-bribery laws or international anti-bribery standards. Specifically, Reseller and its Affiliates will not (directly or indirectly) authorize, offer, give, or agree to offer or give any payment, loan, gift or anything of value to influence:
(a) a person to act in breach of an expectation of good faith, impartiality or trust in order to gain any advantage for Twingate in connection with any transaction related to this Agreement; or
(b) any Government Official to make a decision or take an action to gain any advantage for Twingate in connection with any transaction related to this Agreement.
No payment shall be made to anyone for any reason on behalf of or for the benefit of Twingate which is not properly and accurately recorded in Reseller’s books and records.
If Twingate has reason to believe that a breach of this Section has occurred or will occur, Twingate may: (i) retain an independent third party which will have the right and Reseller’s full cooperation to conduct an audit of Reseller’s records to determine if a breach has occurred; (ii) without penalty, withhold further delivery of the Products and other performance under this Agreement until such time as it has received confirmation to its satisfaction that no breach has or will occur; and/or (iii) without penalty terminate this Agreement upon written notice. Reseller will indemnify and hold Twingate harmless against any and all expenses, claims, losses or damages arising from or related to any breach of this Section or the cancellation of this Agreement for breach of this Section.
Reseller will notify its Affiliates of the requirements of this Section and provide anti-corruption training to its Affiliates.
No Affiliate is, or will become, a Government Official during the term of this Agreement without notice to Twingate. For purposes of this Section, the term “Government Official” means (1) both paid and unpaid government employees and officials of any government, or agency or instrumentality thereof; (2) the employees and officials of any state-owned businesses (whether wholly or partially owned) or quasi-governmental instrumentalities; and (3) any political party or official thereof or any candidate for political office.
1.10. Upsales. Unless otherwise agreed in writing by the parties, additional seats for a subscription Product ordered by Reseller under this Agreement will have an initial subscription term that ends at the same time as the existing seats for the Product subscription to which the additional seats are being added, and pricing for those additional seats will be prorated accordingly. Reseller may not reduce the number of seats purchased during the subscription term of a Product.
1.11. Overages. Twingate may review actual usage of Products from time to time (e.g. the number of seats being used by the End Customer). If expressly provided in an Order, Reseller agrees to pay for any usage beyond the amounts previously purchased by Reseller (“Overage”), and Twingate may bill Reseller for such Overages. Unless otherwise agreed in writing, Overages, where applicable, will be billed at the per unit pricing in effect at that time, and prorated for the portion of the applicable subscription term remaining at such time.
1.12. Term Alignment. In order to align the renewal dates of some or all of Reseller’s subscriptions purchased from Twingate for resale, Twingate may, at its discretion, shorten a subscription’s subscription term and bill a prorated amount for the shortened subscription term.
2. Confidential Information
2.1. Definition of Confidential Information. The term “Confidential Information” means: (a) information provided in writing by one party to the other party, marked “Confidential” or “Proprietary” or with words of similar meaning; and (b) whether or not marked “Confidential,” this Agreement (including without limitation pricing information), the Products and all code, inventions, algorithms, know-how and ideas relating thereto (whether patentable or not), the operation of the Products, and all associated documentation; (c) whether or not marked “Confidential,” the records provided by Reseller, all End Customer lists and potential End Customer lists, marketing and financial information, business plans and technical information, whether written or verbal, of either party disclosed under this Agreement; and (d) any other information that by its nature or content is reasonably distinguishable as confidential or proprietary to the party receiving the Confidential Information. However, Confidential Information shall not include information which is: (i) generally known to the public or readily ascertainable from public sources (other than as a result of a breach of confidentiality hereunder); (ii) independently developed by the receiving party without reference to or reliance on any Confidential Information of the disclosing party, as demonstrated by written records of the receiving party; or (iii) obtained from an independent third party who created or acquired such information without reference to or reliance on Confidential Information, and without breach of any obligation of confidentiality.
2.2. Non-Use and Nondisclosure. Neither party to this Agreement shall disclose any Confidential Information to any third party for any reason, and shall only disclose Confidential Information to its employees who have a need to know such information and are under a legally binding obligation of confidentiality. Each party shall keep and have its employees keep all Confidential Information of the other party confidential and shall not copy or disclose the same, or authorize its employees to copy or disclose the same, except as specifically authorized by this Agreement, without the prior written consent of the disclosing party. Each party may use Confidential Information only for the purpose of exercising its rights and performing its obligations pursuant to this Agreement. Each party shall use no less than a reasonable degree of care to ensure the protection of the Confidential Information disclosed by the other party. These obligations of confidentiality and nondisclosure shall be in effect for the term of this Agreement and for a period of 3 years thereafter. This Agreement does not affect any nondisclosure agreement existing between the parties as of the date of this Agreement.
2.3. Return of Confidential Information. Upon the disclosing party’s written request, or upon expiration or termination of this Agreement, the receiving party shall return to the disclosing party all originals and all reproductions and copies of all Confidential Information, whether printed or otherwise, and delete all Confidential Information from its electronic records and shall certify to the disclosing party that it has done so, in a writing signed by an officer of the receiving party; notwithstanding the forgoing, the receiving party may retain a copy of those records necessary to establish rights of payment, or which must be retained to satisfy reporting or legal obligations, provided that such archival copy is kept confidential until destroyed.
3. Intellectual Property
3.1. Definition of Intellectual Property. The term “Intellectual Property Rights” means all copyrights (including, without limitation, the exclusive right to use, reproduce, modify, distribute, publicly display and publicly perform the copyrighted work), trademark rights (including, without limitation, trade names, trademarks, service marks, and trade dress), patent rights (including, without limitation, the exclusive right to make, use and sell), trade secrets, moral rights, right of publicity, authors’ rights, contract and licensing rights, goodwill and all other intellectual property rights as may exist now and/or hereafter come into existence and all renewals and extensions thereof, regardless of whether such rights arise under the law of the United States or any other state, country or jurisdiction.
3.2. Ownership of Intellectual Property. All rights and title in and to the Products including all Intellectual Property Rights inherent therein, belong exclusively to Twingate and/or its licensors. No rights are granted to Reseller other than as expressly set forth in this Agreement.
4. Indemnification and Limitation of Liabilty
Reseller agrees to defend and indemnify Twingate against any and all claims, expenses, losses, damages and liabilities (including without limitation reasonable attorneys’ fees) that Twingate may incur as a result of: (a) any breach of this Agreement by Reseller or its employees or agents; and (b) any unauthorized representations, statements, or warranties Reseller makes to the End Customer regarding the Products. TO THE EXTENT NOT PROHIBITED UNDER APPLICABLE LAW, TWINGATE’S TOTAL LIABILITY ARISING OUT OF THIS AGREEMENT AND ANY ORDER, SHALL BE LIMITED TO THE TOTAL AMOUNTS RECEIVED BY TWINGATE FOR THE RELEVANT ORDER DURING THE 12 MONTHS IMMEDIATELY PRECEDING THE FIRST OCCURRENCE OF THE EVENT(S) GIVING RISE TO SUCH LIABILITY.
5. No Prior Agreements
Reseller represents and warrants to Twingate that Reseller’s execution of this Agreement and the performance of the obligations contemplated hereunder will not violate or breach any agreement with any third party, including other clients, End Customers or partners.
6. Relationship of the Parties
The parties to this Agreement are independent contractors. There is no relationship of agency, partnership, joint venture, employment or franchise between the parties. Neither party nor its employees has the authority to bind or commit the other party in any way or to incur any obligation on its behalf. Both parties agree that any and all terms, commitments and obligations with respect to the Products will solely be made by Twingate.
7. Governing Law
This Agreement shall be governed exclusively by, and construed exclusively in accordance with, the laws of the State of California, without regard to its conflict of law provisions.
8. Entire Agreement and Construction
This Agreement and any Orders constitute the entire agreement between the parties as to its subject matter, and supersede all previous and contemporaneous agreements, proposals or representations, written or oral, concerning the subject matter of this Agreement. No modification, amendment, or waiver of any provision of this Agreement shall be effective unless in writing and signed by both parties. Notwithstanding any language to the contrary therein, no terms or conditions stated in any purchase order or any other order documentation that Reseller submits to Twingate shall be incorporated into or form any part of this Agreement, and all such terms or conditions are expressly rejected by Twingate.
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Solutions
One-Time Resale Agreement
Last Updated: October 27, 2023
You (“Reseller”) are in the business of marketing, reselling, and distributing products and/or services related to information security.
Twingate provides cloud-based security services and products (the “Products”) and Reseller has qualified a lead for the purchase of the Products and wishes to resell the Products to such lead as an end user organization (“End Customer”).
Information regarding the End Customer and the Products will be detailed in a Twingate-approved order form or reseller purchase order between Reseller and Twingate (the “Order”). All Orders are subject to acceptance by Twingate, at its discretion. An Order is not considered accepted by Twingate until it is signed by Twingate.
This One-Time Resale Agreement (“Agreement”) may be periodically updated and the current version will be posted at https://www.twingate.com/terms/otra.
Now therefore, in consideration for the mutual covenants and obligations set forth herein, the parties hereby agree as follows:
1. Right to Resell
1.1. Qualified Lead. Reseller represents and warrants to Twingate that the End Customer named in an Order with Twingate is an entity that is in the market to purchase the Products.
1.2. Appointment. Twingate hereby appoints Reseller, and Reseller hereby accepts a non-exclusive, non-transferable, and non-assignable appointment to resell the Products to End Customer. Notwithstanding the foregoing, nothing in this Agreement shall be construed as limiting Twingate’s marketing or distribution activities or its appointment of other resellers, licensees, or agents of any kind.
1.3. Discount and Pricing. Reseller will receive a discount off of Twingate’s list price for the Products, as determined by Twingate, for reselling the Products to the End Customer. Reseller is free to determine its own resale prices that it charges the End Customer for the Products. Once accepted by Twingate, an Order is non-cancellable by Reseller and all payments are non-refundable, except where otherwise required by this Agreement or applicable law.
1.4. EUA. Reseller acknowledges and agrees that each End Customer must agree to a “click-through” end user agreement (“EUA”) with Twingate which is built into the Products and agrees to inform the End Customer that its access and use of the Products is conditioned on End Customer’s acceptance of the EUSA, and to provide the End Customer with the EUSA’s URL (currently https://www.twingate.com/terms). Reseller understands and agrees that Reseller cannot provide End Customer with any terms regarding the Products that are not set forth in the EUSA or that conflict with the EUSA. Reseller further agrees to promptly inform Twingate of all known breaches by End Customer of the EUSA. Reseller will not make any representation on Twingate’s behalf.
1.5. Expenses. Each party will bear all of its costs and expenses incurred in connection with entering into this Agreement and performing its obligations hereunder.
1.6. Taxes. Reseller is responsible for payment of any applicable taxes that are levied or imposed by any governmental authority on the use, subscription, transfer, possession, or delivery of the Products, including any sales, use, VAT, excise, export or other tax, duty or other charge of any kind or nature (excluding any tax that is based on Twingate’s net income). If Twingate is required to pay or collect any such taxes, then Reseller agrees to immediately reimburse Twingate.
1.7. Resale Certificate. If Reseller are based in the United States, Reseller agrees to provide Twingate with Reseller’s resale certificate within 30 days of the date of the Order.
1.8. Export Compliance and Use. The Products and other software or components of the Products which Twingate may provide or make available to End Customer may be subject to United States export control and economic sanctions laws and other foreign trade controls. Reseller agrees to comply with applicable laws in connection with Reseller’s obligations hereunder, including without limitation, applicable U.S. and foreign export controls, economic sanctions, and other trade controls. Reseller may not resell the Products to an End Customer in an embargoed region, including without limitation, Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk and Luhansk regions of Ukraine, or any other country/region that becomes an embargoed region. Reseller agrees to indemnify Twingate for any breach of this provision.
1.9. Anti-Bribery Compliance. Neither Reseller nor any party acting on Reseller’s behalf (including Reseller’s subsidiaries, agents, directors or employees (collectively, “Affiliates”)) have taken or will take any action that may cause Twingate to violate the U.S. Foreign Corrupt Practices Act (“FCPA”), the OECD Convention on Anti-Bribery, the United Kingdom Bribery Act of 2010 (“Bribery Act”), or any other applicable anti-bribery laws or international anti-bribery standards. Specifically, Reseller and its Affiliates will not (directly or indirectly) authorize, offer, give, or agree to offer or give any payment, loan, gift or anything of value to influence:
(a) a person to act in breach of an expectation of good faith, impartiality or trust in order to gain any advantage for Twingate in connection with any transaction related to this Agreement; or
(b) any Government Official to make a decision or take an action to gain any advantage for Twingate in connection with any transaction related to this Agreement.
No payment shall be made to anyone for any reason on behalf of or for the benefit of Twingate which is not properly and accurately recorded in Reseller’s books and records.
If Twingate has reason to believe that a breach of this Section has occurred or will occur, Twingate may: (i) retain an independent third party which will have the right and Reseller’s full cooperation to conduct an audit of Reseller’s records to determine if a breach has occurred; (ii) without penalty, withhold further delivery of the Products and other performance under this Agreement until such time as it has received confirmation to its satisfaction that no breach has or will occur; and/or (iii) without penalty terminate this Agreement upon written notice. Reseller will indemnify and hold Twingate harmless against any and all expenses, claims, losses or damages arising from or related to any breach of this Section or the cancellation of this Agreement for breach of this Section.
Reseller will notify its Affiliates of the requirements of this Section and provide anti-corruption training to its Affiliates.
No Affiliate is, or will become, a Government Official during the term of this Agreement without notice to Twingate. For purposes of this Section, the term “Government Official” means (1) both paid and unpaid government employees and officials of any government, or agency or instrumentality thereof; (2) the employees and officials of any state-owned businesses (whether wholly or partially owned) or quasi-governmental instrumentalities; and (3) any political party or official thereof or any candidate for political office.
1.10. Upsales. Unless otherwise agreed in writing by the parties, additional seats for a subscription Product ordered by Reseller under this Agreement will have an initial subscription term that ends at the same time as the existing seats for the Product subscription to which the additional seats are being added, and pricing for those additional seats will be prorated accordingly. Reseller may not reduce the number of seats purchased during the subscription term of a Product.
1.11. Overages. Twingate may review actual usage of Products from time to time (e.g. the number of seats being used by the End Customer). If expressly provided in an Order, Reseller agrees to pay for any usage beyond the amounts previously purchased by Reseller (“Overage”), and Twingate may bill Reseller for such Overages. Unless otherwise agreed in writing, Overages, where applicable, will be billed at the per unit pricing in effect at that time, and prorated for the portion of the applicable subscription term remaining at such time.
1.12. Term Alignment. In order to align the renewal dates of some or all of Reseller’s subscriptions purchased from Twingate for resale, Twingate may, at its discretion, shorten a subscription’s subscription term and bill a prorated amount for the shortened subscription term.
2. Confidential Information
2.1. Definition of Confidential Information. The term “Confidential Information” means: (a) information provided in writing by one party to the other party, marked “Confidential” or “Proprietary” or with words of similar meaning; and (b) whether or not marked “Confidential,” this Agreement (including without limitation pricing information), the Products and all code, inventions, algorithms, know-how and ideas relating thereto (whether patentable or not), the operation of the Products, and all associated documentation; (c) whether or not marked “Confidential,” the records provided by Reseller, all End Customer lists and potential End Customer lists, marketing and financial information, business plans and technical information, whether written or verbal, of either party disclosed under this Agreement; and (d) any other information that by its nature or content is reasonably distinguishable as confidential or proprietary to the party receiving the Confidential Information. However, Confidential Information shall not include information which is: (i) generally known to the public or readily ascertainable from public sources (other than as a result of a breach of confidentiality hereunder); (ii) independently developed by the receiving party without reference to or reliance on any Confidential Information of the disclosing party, as demonstrated by written records of the receiving party; or (iii) obtained from an independent third party who created or acquired such information without reference to or reliance on Confidential Information, and without breach of any obligation of confidentiality.
2.2. Non-Use and Nondisclosure. Neither party to this Agreement shall disclose any Confidential Information to any third party for any reason, and shall only disclose Confidential Information to its employees who have a need to know such information and are under a legally binding obligation of confidentiality. Each party shall keep and have its employees keep all Confidential Information of the other party confidential and shall not copy or disclose the same, or authorize its employees to copy or disclose the same, except as specifically authorized by this Agreement, without the prior written consent of the disclosing party. Each party may use Confidential Information only for the purpose of exercising its rights and performing its obligations pursuant to this Agreement. Each party shall use no less than a reasonable degree of care to ensure the protection of the Confidential Information disclosed by the other party. These obligations of confidentiality and nondisclosure shall be in effect for the term of this Agreement and for a period of 3 years thereafter. This Agreement does not affect any nondisclosure agreement existing between the parties as of the date of this Agreement.
2.3. Return of Confidential Information. Upon the disclosing party’s written request, or upon expiration or termination of this Agreement, the receiving party shall return to the disclosing party all originals and all reproductions and copies of all Confidential Information, whether printed or otherwise, and delete all Confidential Information from its electronic records and shall certify to the disclosing party that it has done so, in a writing signed by an officer of the receiving party; notwithstanding the forgoing, the receiving party may retain a copy of those records necessary to establish rights of payment, or which must be retained to satisfy reporting or legal obligations, provided that such archival copy is kept confidential until destroyed.
3. Intellectual Property
3.1. Definition of Intellectual Property. The term “Intellectual Property Rights” means all copyrights (including, without limitation, the exclusive right to use, reproduce, modify, distribute, publicly display and publicly perform the copyrighted work), trademark rights (including, without limitation, trade names, trademarks, service marks, and trade dress), patent rights (including, without limitation, the exclusive right to make, use and sell), trade secrets, moral rights, right of publicity, authors’ rights, contract and licensing rights, goodwill and all other intellectual property rights as may exist now and/or hereafter come into existence and all renewals and extensions thereof, regardless of whether such rights arise under the law of the United States or any other state, country or jurisdiction.
3.2. Ownership of Intellectual Property. All rights and title in and to the Products including all Intellectual Property Rights inherent therein, belong exclusively to Twingate and/or its licensors. No rights are granted to Reseller other than as expressly set forth in this Agreement.
4. Indemnification and Limitation of Liabilty
Reseller agrees to defend and indemnify Twingate against any and all claims, expenses, losses, damages and liabilities (including without limitation reasonable attorneys’ fees) that Twingate may incur as a result of: (a) any breach of this Agreement by Reseller or its employees or agents; and (b) any unauthorized representations, statements, or warranties Reseller makes to the End Customer regarding the Products. TO THE EXTENT NOT PROHIBITED UNDER APPLICABLE LAW, TWINGATE’S TOTAL LIABILITY ARISING OUT OF THIS AGREEMENT AND ANY ORDER, SHALL BE LIMITED TO THE TOTAL AMOUNTS RECEIVED BY TWINGATE FOR THE RELEVANT ORDER DURING THE 12 MONTHS IMMEDIATELY PRECEDING THE FIRST OCCURRENCE OF THE EVENT(S) GIVING RISE TO SUCH LIABILITY.
5. No Prior Agreements
Reseller represents and warrants to Twingate that Reseller’s execution of this Agreement and the performance of the obligations contemplated hereunder will not violate or breach any agreement with any third party, including other clients, End Customers or partners.
6. Relationship of the Parties
The parties to this Agreement are independent contractors. There is no relationship of agency, partnership, joint venture, employment or franchise between the parties. Neither party nor its employees has the authority to bind or commit the other party in any way or to incur any obligation on its behalf. Both parties agree that any and all terms, commitments and obligations with respect to the Products will solely be made by Twingate.
7. Governing Law
This Agreement shall be governed exclusively by, and construed exclusively in accordance with, the laws of the State of California, without regard to its conflict of law provisions.
8. Entire Agreement and Construction
This Agreement and any Orders constitute the entire agreement between the parties as to its subject matter, and supersede all previous and contemporaneous agreements, proposals or representations, written or oral, concerning the subject matter of this Agreement. No modification, amendment, or waiver of any provision of this Agreement shall be effective unless in writing and signed by both parties. Notwithstanding any language to the contrary therein, no terms or conditions stated in any purchase order or any other order documentation that Reseller submits to Twingate shall be incorporated into or form any part of this Agreement, and all such terms or conditions are expressly rejected by Twingate.
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