What happened in the SHEIN data breach?
Twingate Team
•
Feb 22, 2024
The SHEIN data breach, disclosed in 2018, involved the theft of details from millions of customers. Hackers infiltrated SHEIN's servers leading to the theft of various user information. The company, after being alerted to the breach, removed malware from its servers and took steps to secure the system against future attacks.
How many accounts were compromised?
Around 6.42 million SHEIN customers were impacted by this breach.
What type of data was leaked?
The leaked information consisted of customer email addresses and encrypted passwords.
How was SHEIN hacked?
Hackers infiltrated SHEIN's servers through sophisticated methods, creating back door entry points which were later identified and closed by the company. During the investigation, malware was discovered on SHEIN's servers, which was subsequently removed.
SHEIN’s solution
In response to the breach, SHEIN took several measures to secure its platform and prevent future incidents. This included removing the malware and backdoors used by the attackers, enhancing security protocols, and working with cybersecurity experts for a thorough investigation. SHEIN also notified affected customers and encouraged them to change their passwords as a precaution.
How do I know if I was affected?
SHEIN has notified customers believed to be affected by the breach. If you're a SHEIN customer and haven't received a notification, you may visit HaveIBeenPwned, a platform that monitors data breaches and can notify individuals if their data has been disclosed in recognized data leaks.
What should affected users do?
If you believe your information was compromised in the SHEIN data breach, here are steps you should take:
Change Your SHEIN Password: Create a new, strong password that you haven't used on other websites. This helps to secure your account against unauthorized access.
Update Passwords on Other Sites: If you've used your SHEIN password on other sites, update those passwords as well. It's essential to use unique passwords for each account to prevent a breach on one site from affecting others.
Monitor Your Accounts: Regularly check your account on SHEIN and other online platforms for any unusual activity. Quick detection of suspicious activity can prevent further damage.
Watch Out for Phishing Attempts: Be vigilant about emails or messages that appear to be from SHEIN or other trusted entities but ask for personal information. These could be phishing attempts by attackers using stolen email addresses.
Check Financial Statements: Even though payment information was reportedly not affected, reviewing your bank and credit card statements for unauthorized transactions is always a prudent practice.
For further assistance, you can reach out to SHEIN's customer support for guidance and support.
Where can I go to learn more?
For more detailed information about the SHEIN data breach and updates on the situation, customers can visit the following resources:
Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.
What happened in the SHEIN data breach?
Twingate Team
•
Feb 22, 2024
The SHEIN data breach, disclosed in 2018, involved the theft of details from millions of customers. Hackers infiltrated SHEIN's servers leading to the theft of various user information. The company, after being alerted to the breach, removed malware from its servers and took steps to secure the system against future attacks.
How many accounts were compromised?
Around 6.42 million SHEIN customers were impacted by this breach.
What type of data was leaked?
The leaked information consisted of customer email addresses and encrypted passwords.
How was SHEIN hacked?
Hackers infiltrated SHEIN's servers through sophisticated methods, creating back door entry points which were later identified and closed by the company. During the investigation, malware was discovered on SHEIN's servers, which was subsequently removed.
SHEIN’s solution
In response to the breach, SHEIN took several measures to secure its platform and prevent future incidents. This included removing the malware and backdoors used by the attackers, enhancing security protocols, and working with cybersecurity experts for a thorough investigation. SHEIN also notified affected customers and encouraged them to change their passwords as a precaution.
How do I know if I was affected?
SHEIN has notified customers believed to be affected by the breach. If you're a SHEIN customer and haven't received a notification, you may visit HaveIBeenPwned, a platform that monitors data breaches and can notify individuals if their data has been disclosed in recognized data leaks.
What should affected users do?
If you believe your information was compromised in the SHEIN data breach, here are steps you should take:
Change Your SHEIN Password: Create a new, strong password that you haven't used on other websites. This helps to secure your account against unauthorized access.
Update Passwords on Other Sites: If you've used your SHEIN password on other sites, update those passwords as well. It's essential to use unique passwords for each account to prevent a breach on one site from affecting others.
Monitor Your Accounts: Regularly check your account on SHEIN and other online platforms for any unusual activity. Quick detection of suspicious activity can prevent further damage.
Watch Out for Phishing Attempts: Be vigilant about emails or messages that appear to be from SHEIN or other trusted entities but ask for personal information. These could be phishing attempts by attackers using stolen email addresses.
Check Financial Statements: Even though payment information was reportedly not affected, reviewing your bank and credit card statements for unauthorized transactions is always a prudent practice.
For further assistance, you can reach out to SHEIN's customer support for guidance and support.
Where can I go to learn more?
For more detailed information about the SHEIN data breach and updates on the situation, customers can visit the following resources:
Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.
What happened in the SHEIN data breach?
Twingate Team
•
Feb 22, 2024
The SHEIN data breach, disclosed in 2018, involved the theft of details from millions of customers. Hackers infiltrated SHEIN's servers leading to the theft of various user information. The company, after being alerted to the breach, removed malware from its servers and took steps to secure the system against future attacks.
How many accounts were compromised?
Around 6.42 million SHEIN customers were impacted by this breach.
What type of data was leaked?
The leaked information consisted of customer email addresses and encrypted passwords.
How was SHEIN hacked?
Hackers infiltrated SHEIN's servers through sophisticated methods, creating back door entry points which were later identified and closed by the company. During the investigation, malware was discovered on SHEIN's servers, which was subsequently removed.
SHEIN’s solution
In response to the breach, SHEIN took several measures to secure its platform and prevent future incidents. This included removing the malware and backdoors used by the attackers, enhancing security protocols, and working with cybersecurity experts for a thorough investigation. SHEIN also notified affected customers and encouraged them to change their passwords as a precaution.
How do I know if I was affected?
SHEIN has notified customers believed to be affected by the breach. If you're a SHEIN customer and haven't received a notification, you may visit HaveIBeenPwned, a platform that monitors data breaches and can notify individuals if their data has been disclosed in recognized data leaks.
What should affected users do?
If you believe your information was compromised in the SHEIN data breach, here are steps you should take:
Change Your SHEIN Password: Create a new, strong password that you haven't used on other websites. This helps to secure your account against unauthorized access.
Update Passwords on Other Sites: If you've used your SHEIN password on other sites, update those passwords as well. It's essential to use unique passwords for each account to prevent a breach on one site from affecting others.
Monitor Your Accounts: Regularly check your account on SHEIN and other online platforms for any unusual activity. Quick detection of suspicious activity can prevent further damage.
Watch Out for Phishing Attempts: Be vigilant about emails or messages that appear to be from SHEIN or other trusted entities but ask for personal information. These could be phishing attempts by attackers using stolen email addresses.
Check Financial Statements: Even though payment information was reportedly not affected, reviewing your bank and credit card statements for unauthorized transactions is always a prudent practice.
For further assistance, you can reach out to SHEIN's customer support for guidance and support.
Where can I go to learn more?
For more detailed information about the SHEIN data breach and updates on the situation, customers can visit the following resources: