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What happened in the ParkMobile data breach?

What happened in the ParkMobile data breach?

Twingate Team

Feb 29, 2024

ParkMobile, a widely used cashless parking and mobility solutions app, experienced a significant data breach that came to light in March 2021. The breach was disclosed after a cybersecurity researcher discovered that personal information belonging to ParkMobile users was being offered for sale on a cybercrime forum. This incident raised concerns about the security of personal and payment information handled by mobile parking solutions.

How many accounts were compromised?

The data breach affected approximately 21 million users, making it a substantial privacy and security incident in the mobile parking solutions sector.

What type of data was leaked?

The leaked information included license plate numbers, email addresses, phone numbers, and hashed passwords. In some cases, mailing addresses and vehicle nicknames were also exposed.

How was ParkMobile hacked?

The breach was attributed to a vulnerability in a third-party software that ParkMobile uses. Once the issue was identified, ParkMobile quickly secured the vulnerability and initiated an investigation into the breach, working with cybersecurity experts to assess the impact and implement additional security measures.

ParkMobile’s solution

In response to the data breach, ParkMobile took immediate steps to enhance their security posture. This included fixing the identified vulnerability to prevent further unauthorized access and conducting a thorough security audit to strengthen their overall security framework. ParkMobile also communicated with its users about the breach, providing information on the nature of the data exposed and recommending users change their passwords as a precaution.

How do I know if I was affected?

ParkMobile likely notified users directly affected by the data breach. Additionally, users concerned about whether their data was compromised can check platforms like HaveIBeenPwned or contact ParkMobile's support for more information.

What should affected users do?

Users impacted by the ParkMobile data breach should:

  1. Change Your ParkMobile Password: Ensure your new password is strong and unique to ParkMobile.

  2. Monitor Your Accounts: Keep an eye on your email, phone, and financial accounts for any unusual or unauthorized activity.

  3. Be Cautious of Phishing: Be wary of suspicious emails or texts that ask for personal information or direct you to click on links.

  4. Review Account Details: Check your ParkMobile account for the accuracy of stored information, including license plate numbers and contact information.

For more specific guidance, affected users can reach out to ParkMobile's customer support.

Where can I go to learn more?

For additional information on the ParkMobile data breach and for customer support, consider visiting the following resources:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

/

What happened in the ParkMobile data breach?

What happened in the ParkMobile data breach?

Twingate Team

Feb 29, 2024

ParkMobile, a widely used cashless parking and mobility solutions app, experienced a significant data breach that came to light in March 2021. The breach was disclosed after a cybersecurity researcher discovered that personal information belonging to ParkMobile users was being offered for sale on a cybercrime forum. This incident raised concerns about the security of personal and payment information handled by mobile parking solutions.

How many accounts were compromised?

The data breach affected approximately 21 million users, making it a substantial privacy and security incident in the mobile parking solutions sector.

What type of data was leaked?

The leaked information included license plate numbers, email addresses, phone numbers, and hashed passwords. In some cases, mailing addresses and vehicle nicknames were also exposed.

How was ParkMobile hacked?

The breach was attributed to a vulnerability in a third-party software that ParkMobile uses. Once the issue was identified, ParkMobile quickly secured the vulnerability and initiated an investigation into the breach, working with cybersecurity experts to assess the impact and implement additional security measures.

ParkMobile’s solution

In response to the data breach, ParkMobile took immediate steps to enhance their security posture. This included fixing the identified vulnerability to prevent further unauthorized access and conducting a thorough security audit to strengthen their overall security framework. ParkMobile also communicated with its users about the breach, providing information on the nature of the data exposed and recommending users change their passwords as a precaution.

How do I know if I was affected?

ParkMobile likely notified users directly affected by the data breach. Additionally, users concerned about whether their data was compromised can check platforms like HaveIBeenPwned or contact ParkMobile's support for more information.

What should affected users do?

Users impacted by the ParkMobile data breach should:

  1. Change Your ParkMobile Password: Ensure your new password is strong and unique to ParkMobile.

  2. Monitor Your Accounts: Keep an eye on your email, phone, and financial accounts for any unusual or unauthorized activity.

  3. Be Cautious of Phishing: Be wary of suspicious emails or texts that ask for personal information or direct you to click on links.

  4. Review Account Details: Check your ParkMobile account for the accuracy of stored information, including license plate numbers and contact information.

For more specific guidance, affected users can reach out to ParkMobile's customer support.

Where can I go to learn more?

For additional information on the ParkMobile data breach and for customer support, consider visiting the following resources:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

What happened in the ParkMobile data breach?

Twingate Team

Feb 29, 2024

ParkMobile, a widely used cashless parking and mobility solutions app, experienced a significant data breach that came to light in March 2021. The breach was disclosed after a cybersecurity researcher discovered that personal information belonging to ParkMobile users was being offered for sale on a cybercrime forum. This incident raised concerns about the security of personal and payment information handled by mobile parking solutions.

How many accounts were compromised?

The data breach affected approximately 21 million users, making it a substantial privacy and security incident in the mobile parking solutions sector.

What type of data was leaked?

The leaked information included license plate numbers, email addresses, phone numbers, and hashed passwords. In some cases, mailing addresses and vehicle nicknames were also exposed.

How was ParkMobile hacked?

The breach was attributed to a vulnerability in a third-party software that ParkMobile uses. Once the issue was identified, ParkMobile quickly secured the vulnerability and initiated an investigation into the breach, working with cybersecurity experts to assess the impact and implement additional security measures.

ParkMobile’s solution

In response to the data breach, ParkMobile took immediate steps to enhance their security posture. This included fixing the identified vulnerability to prevent further unauthorized access and conducting a thorough security audit to strengthen their overall security framework. ParkMobile also communicated with its users about the breach, providing information on the nature of the data exposed and recommending users change their passwords as a precaution.

How do I know if I was affected?

ParkMobile likely notified users directly affected by the data breach. Additionally, users concerned about whether their data was compromised can check platforms like HaveIBeenPwned or contact ParkMobile's support for more information.

What should affected users do?

Users impacted by the ParkMobile data breach should:

  1. Change Your ParkMobile Password: Ensure your new password is strong and unique to ParkMobile.

  2. Monitor Your Accounts: Keep an eye on your email, phone, and financial accounts for any unusual or unauthorized activity.

  3. Be Cautious of Phishing: Be wary of suspicious emails or texts that ask for personal information or direct you to click on links.

  4. Review Account Details: Check your ParkMobile account for the accuracy of stored information, including license plate numbers and contact information.

For more specific guidance, affected users can reach out to ParkMobile's customer support.

Where can I go to learn more?

For additional information on the ParkMobile data breach and for customer support, consider visiting the following resources: