/

DoorDash Data Breach: What & How It Happened?

DoorDash Data Breach: What & How It Happened?

Twingate Team

Jun 28, 2024

DoorDash, a popular food delivery service, experienced a data breach that became public in August 2022. The breach involved unauthorized access to personal information. The incident was linked to a third-party vendor. This event highlights the importance of robust security measures to protect sensitive data.

How many accounts were compromised?

The breach impacted data related to approximately 367,000 individuals.

What data was leaked?

The data exposed in the breach included names, email addresses, delivery addresses, phone numbers, partial credit card data for a subset of users, and contact information of DoorDash delivery drivers.

How was DoorDash hacked?

The DoorDash data breach occurred when hackers gained unauthorized access to the company's database through a third-party vendor that was compromised via a sophisticated phishing campaign. The attackers stole credentials from the vendor's employees and used them to access DoorDash's internal tools, exposing sensitive customer and driver information. The specific methods and malware used by the hackers remain unclear.

DoorDash's solution

In response to the hack, DoorDash took several measures to secure its platform and prevent future incidents. This included implementing enhanced security measures, initiating an investigation to understand the scope of the breach, and communicating with affected users about the breach and steps to protect their personal information. DoorDash also hired a cybersecurity expert to assist with the ongoing investigation and further enhance its security systems. While the company did not specifically mention the removal of malware and backdoors, their actions to strengthen security systems suggest that they addressed any vulnerabilities exploited by the attackers.

How do I know if I was affected?

DoorDash reached out to affected users following the breach. If you're a DoorDash user and haven't received a notification, you may visit HaveIBeenPwned to check your credentials.

What should affected users do?

In general, affected users should:

  • Change Your Password: Immediately update your password for the breached platform. Make sure the new password is strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on the affected account. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity, and report any unauthorized transactions or changes to the appropriate platform or financial institution.

For more specific help and instructions related to DoorDash's data breach, please contact DoorDash Support directly.

Where can I go to learn more?

If you want to find more information on the DoorDash data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

/

DoorDash Data Breach: What & How It Happened?

DoorDash Data Breach: What & How It Happened?

Twingate Team

Jun 28, 2024

DoorDash, a popular food delivery service, experienced a data breach that became public in August 2022. The breach involved unauthorized access to personal information. The incident was linked to a third-party vendor. This event highlights the importance of robust security measures to protect sensitive data.

How many accounts were compromised?

The breach impacted data related to approximately 367,000 individuals.

What data was leaked?

The data exposed in the breach included names, email addresses, delivery addresses, phone numbers, partial credit card data for a subset of users, and contact information of DoorDash delivery drivers.

How was DoorDash hacked?

The DoorDash data breach occurred when hackers gained unauthorized access to the company's database through a third-party vendor that was compromised via a sophisticated phishing campaign. The attackers stole credentials from the vendor's employees and used them to access DoorDash's internal tools, exposing sensitive customer and driver information. The specific methods and malware used by the hackers remain unclear.

DoorDash's solution

In response to the hack, DoorDash took several measures to secure its platform and prevent future incidents. This included implementing enhanced security measures, initiating an investigation to understand the scope of the breach, and communicating with affected users about the breach and steps to protect their personal information. DoorDash also hired a cybersecurity expert to assist with the ongoing investigation and further enhance its security systems. While the company did not specifically mention the removal of malware and backdoors, their actions to strengthen security systems suggest that they addressed any vulnerabilities exploited by the attackers.

How do I know if I was affected?

DoorDash reached out to affected users following the breach. If you're a DoorDash user and haven't received a notification, you may visit HaveIBeenPwned to check your credentials.

What should affected users do?

In general, affected users should:

  • Change Your Password: Immediately update your password for the breached platform. Make sure the new password is strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on the affected account. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity, and report any unauthorized transactions or changes to the appropriate platform or financial institution.

For more specific help and instructions related to DoorDash's data breach, please contact DoorDash Support directly.

Where can I go to learn more?

If you want to find more information on the DoorDash data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

DoorDash Data Breach: What & How It Happened?

Twingate Team

Jun 28, 2024

DoorDash, a popular food delivery service, experienced a data breach that became public in August 2022. The breach involved unauthorized access to personal information. The incident was linked to a third-party vendor. This event highlights the importance of robust security measures to protect sensitive data.

How many accounts were compromised?

The breach impacted data related to approximately 367,000 individuals.

What data was leaked?

The data exposed in the breach included names, email addresses, delivery addresses, phone numbers, partial credit card data for a subset of users, and contact information of DoorDash delivery drivers.

How was DoorDash hacked?

The DoorDash data breach occurred when hackers gained unauthorized access to the company's database through a third-party vendor that was compromised via a sophisticated phishing campaign. The attackers stole credentials from the vendor's employees and used them to access DoorDash's internal tools, exposing sensitive customer and driver information. The specific methods and malware used by the hackers remain unclear.

DoorDash's solution

In response to the hack, DoorDash took several measures to secure its platform and prevent future incidents. This included implementing enhanced security measures, initiating an investigation to understand the scope of the breach, and communicating with affected users about the breach and steps to protect their personal information. DoorDash also hired a cybersecurity expert to assist with the ongoing investigation and further enhance its security systems. While the company did not specifically mention the removal of malware and backdoors, their actions to strengthen security systems suggest that they addressed any vulnerabilities exploited by the attackers.

How do I know if I was affected?

DoorDash reached out to affected users following the breach. If you're a DoorDash user and haven't received a notification, you may visit HaveIBeenPwned to check your credentials.

What should affected users do?

In general, affected users should:

  • Change Your Password: Immediately update your password for the breached platform. Make sure the new password is strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on the affected account. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity, and report any unauthorized transactions or changes to the appropriate platform or financial institution.

For more specific help and instructions related to DoorDash's data breach, please contact DoorDash Support directly.

Where can I go to learn more?

If you want to find more information on the DoorDash data breach, check out the following news articles: